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boo

WARRANTY

WARRANTY

Warranty ContentsWarranty PeriodWarranty Conditions
Prints on all products365 days- The product is still under warranty
- The product is still fully labeled
- Customers can warranty the product at any BOO store nationwide
Other defects (glue peeling, zipper damage, thread tearing)90 days

Cases not covered by the warranty

  • Apply bleach to the product
  • The product is damaged by external impacts such as chemicals, insects, organisms, collisions, etc.
  • Rub the product with a sharp object
  • Ironing and drying at high temperatures

BOO agrees to the warranty when the product defect is determined to be from Boo such as:

  • Fading from the faded details to the rest of the details
  • Thread the seams
  • Print bubbles/printed text on the product
  • Leather explosion (shoes)
  • Broken lock
  • Broken button....

After BOO receives the Customer's information that needs warranty, Boo will conduct a product inspection and give detailed feedback on the results to the Customer.